For more than 30 years, capacity development has been one of the key services delivered by GIZ and its predecessors. Around the globe, we advise people and organisations on learning and change processes. GIZ supports people in acquiring specialist knowledge, skills and management expertise. We help organisations, public authorities and private businesses to optimise their organisational, managerial and production processes. And, of course, we advise governments on how to achieve objectives and implement nationwide change processes by incorporating them into legislation and strategies. The political and social framework plays a crucial role in ensuring reforms are effective and sustainable. Without an enabling environment, changes remain superficial and have no real impact in the medium term.